Functions and operating standards

The Internal Quality Guarantee System is implemented through various committees whose job is to ensure the smooth operation of all of the degree programmes offered at the Centre. The main committee overlooking the development of the system at the Faculty of Medicine is the Quality Guarantee Committee (CGC), which relies on Monitoring Committees made up of one technical committee for each of the Centre’s graduate and postgraduate degree programmes. 

The structure and duties of each of these committees was updated at the Centre Board Meeting, held on 12th March 2012.

1. Duties of the Internal Quality Guarantee System Committees.

Quality Guarantee Committee (CGC)

The Centre’s Quality Guarantee Committee participates in the planning and monitoring of the Internal Quality Guarantee System and is involved in internal communications regarding the policy, objectives, plans, programmes, responsibilities and achievements of this quality system. The Centre’s Quality Guarantee Committee is responsible for coordinating the Internal Quality Management Systems of the Faculty’s official degree programme Monitoring Committees and interweave them with the Centre’s own system.

The duties of the Faculty’s Quality Guarantee Committee can be listed as follows:

• Check the Faculty’s Internal Quality Management System’s (SGIC) planning to ensure that the general requirements of the SGIC Manual are being met, as well as the Policy requirements, the Quality Objectives and the requirements detailed in the corresponding verification and certification guides.
• Receive information from the Deanery regarding the Faculty’s Quality Policy and ensure that the rest of the Centre is aware of this information.
• Receive the Centre’s annual objectives and, when necessary, help write them up and check that they are fulfilled.
• Monitor the efficiency of the procedures through the respective associated indicators.
• Receive information from the Deanery regarding projects to modify the Centre’s quality organization.
• Ensure that corrective and/or preventative actions are carried out following reviews of the system, response actions to suggestions, complaints and claims.
• Study and, if necessary, approve proposals to improve the Internal Quality Management System as suggested by the other members of the Centre.
• Assess the frequency and duration, within the scope of its responsibilities and together with the technical units in charge, of stakeholder satisfaction surveys and other campaigns that may provide information on monitoring indicators.
• Receive information from the Quality Coordinator regarding the results of surveys conducted and propose criteria to be considered in proposals for improvement that may arise from these results.
• Propose and participate in quality guarantee training activities that are directed at all members of the Centre, as well as the diffusion of material relating to the same.

Monitoring Committees (CsS)

The Monitoring Committees of graduate and postgraduate degrees are in charge of planning and monitoring the Internal Quality Management System applicable to each degree.

Its duties, based on the indications of the centre-approved Internal Quality Management System, are as follows:

• Draw up the annual objectives for each degree programme and monitor their fulfilment.
• Prepare the mandatory annual reports and improvement plans within the Internal Quality Management System.
• Monitor the efficiency of the procedures applicable to each degree programme through the respective associated indicators.
• For each degree programme, monitor the stakeholder satisfaction surveys and other campaigns that provide information on the monitoring indicators.
• Control the execution of improvements and those actions resulting from the system revision for each degree.
• Respond to suggestions, complaints and claims reported from any stakeholder.
• Inform the Quality Guarantee Committee of any matters regarding the Internal Quality Management System.
  

2. Operating Standards.

The Monitoring Committees (CsS) of the graduate and postgraduate degree programmes will be granted control through the rules established, as far as they can be applied, for the sessions of the Centre Board. 

The mentioned committees will convene in ordinary session at least once a quarter but may be called to extraordinary meetings should one of their members so require, once the President has assessed this request.  

The agenda for each meeting will be decided by the President together with those in charge of the degree programme in question once the appropriate members have been consulted, and will be appended to the call to meeting sent out by the Secretary.  The President should include in the meeting’s agenda any proposals put forward by a minimum of 2 members, as long as these have been submitted sufficiently in advance.  

In order for the Monitoring Committees to hold meetings and approve valid measures, at least a third of their members must be present.

The Quality Guarantee Committee will convene in ordinary session at least once a year.

Decisions will be made, in all cases, by majority vote of the members once an agreement has been reached on the different sides of the debate. When the matter in question is of particular interest to a certain group, due consideration will be granted to the indications of the representatives of this group. In case of a tie, the president shall have the casting vote.